About Us

 09/10/2019

Our story

Asia is a huge continent with diverse landscapes, peoples, cuisine, cultures and religions. Averland Travel was founded with the concept to deliver the world of luxury experiences and warm hospitality in Southeast Asia to the international community. Our passionate expert team of travellers is made up of locals and expatriates alike who have lived within the destinations we cover; likewise, each member has in-depth knowledge of the country, cities, and cultures existing in every area. Able to create any kind of itinerary, from single destination immersions to a country-hopping sampler, booking with us means your money goes to support local businesses and communities in Southeast Asia, and not that of an intermediary.

Discover what makes us different

Our travel designers and local guides are hand-picked because of their love of travel and knowledge of the destinations. We find out what you like, then put in some special touches to make your vacation truly extraordinary and tailor-made.

Our team is committed to work tirelessly to ensure your smile in every mile you go with us. — Sofia

Travel with confidence

Affiliates

Mundo Asia is a fully licensed and accredited travel agency by the Vietnam National Tourism Association. We are pleased to be a member of the Association of Pacific Asia Travel Association, the International Union for Conservation of Nature, and the Ha Long Bay – Cat Ba Alliance.

 

Secure payment

It is convenient to book tours with us by using your credit card over our SSL encrypted website. We only require a two-week deposit and there are no credit card fees. In case of cancellation, we do not charge any handling fees.

 

We support local communities

We are committed to support local communities in each tour and are proud to work with regional organizations such as Sapa O’Chau, the Reaching Out Teahouse, and the Koto Foundation to foster community development and education.

Fair pricing policy

Our mission is to provide customers with quality services at a fair price. Our locally-based offices and affiliates allow us to create reasonably-priced packages with no hidden or extra fees added on later.

 

We care about the environment

We continually improve our green practices by frequently participating in the Halong Bay cleanups organized by the International Union for Natural Conservation and support various wildlife conservation projects protecting langurs, elephants, and bears throughout Southeast Asia.

 

Customer satisfaction guarantee

Our hand-picked local experts work tirelessly to create unforgettable experiences in each itinerary. With our attention to detail and 24/7 customer support, we are sure to create the perfect boutique trip tailored to your individual needs.

 

WHY TRAVEL WITH US? 

 

Unique travel experience

Here at Averland Travel, we know the best travel advice comes from those who love to discover the world. Not only do all of our employees live to travel, but they know the destinations offered better than anyone because it is their home. What better way to explore a country than by getting insider tips and ideas from a local? In addition to an unquenchable passion for travel, all of our guides are experienced explorers who often are excellent story-tellers, historians, food critics, and cultural guides all wrapped up into one. Well-equipped to deal with any situation that may happen, our guides keep you safe, informed and protected during your travel.

 

Best price guarantee

We are constantly studying the competition to ensure our prices are the best you will find online. Our locally-based offices and affiliates allow us to create packages with no hidden or extra fees. When you book with us, your hard-earned money stretches even further to give you more bang for your buck.

In addition to our best price guarantee, if for any reason you are able to find a better price online for our exact products, we are committed to price-match your find. Nothing is more important to us than customer satisfaction.

 

Responsible travel

We understand our responsibility to protect the environment and support local communities affected by mass-tourism. Our tours utilize and support responsible travel practices by working closely with suppliers who also understand the importance of environmental protection and interact with local communities in respectful and mutually beneficial ways.

Averland Travel also strives to protect the environment by working closely with suppliers who understand the importance of environmental protection and animal rights. We also believe in giving back to local communities by educating them on the importance of recycling and taking care of their environment.

 

Customer service guarantee

We understand how difficult it can be to travel such a long distance from your home to a foreign country, especially when it is difficult to find reliable information on many places in Asia.

Customer satisfaction is very important to us, which is why we are committed to ensure your trip is a rewarding and unforgettable one by offering 24/7 customer service to help and support you with any question that may arise during the travel planning process.

Our travel designers are always informed and updated on the latest trends and changes in every location, and can accommodate any request, working tirelessly to ensure your holiday is exactly what you want and how you want it.

 

AverLand Responsibility 

 

We understand our responsibility to customers goes beyond providing authentic experiences. By minimizing harmful influences on local communities and environments through responsible travel practices we take ownership of the impact we have on local cultures, economics, and natural surroundings, ensuring the preservation of our world for the future.

 

Cultural respect

You never really understand a person until you consider things from his point of view, until you climb inside of his skin and walk around in it. – Atticus Finch from To Kill a Mockingbird

Asia is an incredible melting pot of cultures, languages, traditions, and religions, making it the perfect location to engage in respectful and insightful cultural exchange. Whether drinking tea with a Buddhist monk in Myanmar or trekking through terraces of golden rice to far-flung villages in northern Vietnam, each authentic experience at Averland Travel has been carefully nurtured and curated for mutually-beneficial and immersive cultural experiences.

 

Community-based tourism

Alone, we can do so little; together, we can do so much – Helen Keller

With our community development initiatives, our guests get to support sustainable tourism by dining in restaurants staffed by youths and people with societal disadvantages, like in our Vietnam and Cambodia programs. By actively supporting community-based projects in Southeast Asia with both local and international development organizations, like the UNDP project in Chambok outside of Phnom Penh and the Ha Long Bay and Cat Ba alliance in Vietnam, Averland Travel helps local communities while providing visitors with an in-depth cultural exchanges.

 

Protecting the environment

If we lead lives where we consciously leave the lightest possible ecological footprints and buy the things that are ethical for us to buy, we can change the world overnight.” – Jane Goodall

We regularly check our suppliers to ensure they match our high-standards, such as making sure our cruise partners use safety measures to protect the environment from further pollution and supporting wildlife in sanctuaries like the Tam Dao Bear Rescue in Vietnam. In addition, we are committed to reducing our impact on our surroundings by participating in community clean-ups and utilizing walking, bicycle, and electric car tours whenever possible.

 

Local and regional charities

The best way to find yourself is to lose yourself in the service of others. – Mahatma Gandhi

We support a number of local and regional charities in our destination countries, giving back a portion of our profits from each trip to assist in the education and safety of marginalized groups throughout Asia. We support the Mekong Initiative to prevent the spread of infectious diseases as well as the sponsoring of children from Enfants du Mekong to have access to quality education across 7 countries. We also support local organizations in our area such as KOTO and Blue Dragon Children’s Foundation in Ha Noi with fundraising and donation drives.